Delivery Information


We pride ourselves on a fast, efficient delivery service to our valued customers and endeavour to have orders processed and dispatched within 1 working day of receipt of order.


UK MAINLAND & NORTHERN IRELAND


STANDARD ORDERS


Standard Orders under £50 are £5 for P&P. Shipped via Royal Mail ‘Signed For’ service (please allow up to 5 working days for delivery from the date your order is received - which is the day after your order is placed) & no signature is required.


Standard Orders over £50 are FREE. These are also shipped via Royal Mail 'Tracked' service (please allow up to 5 working days for delivery from the date your order is received - which is the day after your order is placed) & no signature is required.


Parcels can be left with a neighbour or in a safe place if specifically instructed on the order but please note that by selecting this option you take responsibility for the parcel should it go missing following delivery.


EXPRESS ORDERS


Express Orders placed before noon will be delivered the NEXT WORKING day. [Please note orders placed on a Friday before noon will not be delivered until Monday]


Deliveries to remote locations (including highland or island addresses) can take up to 2 days longer. You can still choose to have your order delivered using our Express service. Express Orders cost an additional £3.00.


Orders under £50 at Express delivery - £3.95 plus £3 = £6.95


Orders over £50 at Express delivery - FREE plus £3 = £3.00


FREE DELIVERY PROMOTIONS


Botanci may, from time to time, run a Free Delivery Promotion. During such times, Free Delivery applies to UK Standard Delivery only. Upgrade to Express Delivery is reduced to just £3. Non-UK Deliveries are not included in the promotion.


EUROPE


All orders are £12.50 for P&P (regardless of the size of the order) and shipped via courier with full 'Track & Trace' available (please allow up to 7 working days for delivery from the date your order is placed).


Please note that when placing an order on our UK site which is to be shipped to a country outside the UK that you are liable to any local import taxes and duty of that country and that the transaction is calculated in £ sterling.


UNITED STATES / CANADA / MEXICO


All orders are £15 for P&P (regardless of the size of the order) and shipped via courier with full 'Track & Trace' available (please allow up to 7 working days for delivery from the date your order is placed).


Please note that when placing an order on our UK site which is to be shipped to a country outside the UK that you are liable to any local import taxes and duty of that country and that the transaction is calculated in £ sterling.


REST OF THE WORLD


All orders are £20 for P&P (regardless of the size of the order) and shipped via courier with full 'Track & Trace' available (please allow up to 10 working days for delivery from the date your order is placed)


Please note that when placing an order on our UK site which is to be shipped to a country outside the UK that you are liable to any local import taxes and duty of that country and that the transaction is calculated in £ sterling.